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At Big Brands Online, our relationships mean the world to us. Everything we do revolves around understanding our clients’ unique needs and ensuring they receive products that are perfect for their needs, lifestyles and budgets. So we work closely with customers who want to take advantage of our knowledge and receive personal service. Because when it comes to choosing the right home appliances, there’s a lot to consider.
We see our approach as one of our points of difference. We’re large enough to serve you with a great range of home appliances and small enough to care, with after-sales service as important to us as the sale.
By providing hands-on service, even if it is via phone and computer, we’re seen as a refreshing option for people who want and choose from a range of appliance options and great service, from the comfort of their own environments.
Even though we operate an online business – which we think is the way of the future anyway – we stick to all the best parts of a retail business. We're honest in all our dealings, reliable and reputable too, offering manufacturer warranties on everything we sell. If something’s not right, we want to make it right.
We know that when investing in anything for the home that you need to research to be sure you have the best outcome. We’re not about one-off sales or making a quick buck. If you’re not ready to buy a home appliance now we’re still happy to discuss your options and share our knowledge with you.
We don’t just offer great deals on big brands, but we work closely with our customers to ensure that they:
These are the differences that ensure we have a lot of repeat business and ongoing customer referrals, which we’re always grateful to receive.
Our motto here is: Dream big and dare to be different.