“Extended care” sums us up really. Our business is a reflection of our integrity. To foster ongoing relationships, we promise to do what’s right by you. Every experience you have with us will be positive. We enjoy relationships that live beyond warranty periods and want to keep it that way. Our reputation is everything to us. 

Our Promise

 

What our customers are saying
I cannot recommend your company highly enough. Marie was extremely helpful on the phone and even spent time talking with me about options for the various products I was looking at. I ordered the oven on Friday morning and received it on Monday lunchtime. The courier company was also fantastic and kept in communication with me as to time of delivery. The follow up phone call from Maree a couple of days later was the icing on the cake. This company could write the book on customer service. I will definitely be using you again.
- Julie
Recently I renovated a small kitchen. After looking through the usual appliance stores and online, I decided to buy my large appliances from Big Brands Online. They had a great range and very competitive prices. The smaller, slimline appliances they had available were perfect for my little kitchen. Email communication with Big Brands Online was prompt and friendly, and the appliances arrived here in Dunedin, well packed and within only a few days - at no extra cost! I highly recommend Big Brands Online.
- Robyn Lee, Dunedin.
I can thoroughly recommend Maree as one of the most amazing sales/customer service people that I have ever encountered. Whenever I have rung her, she has always gone more than the extra mile to meet my requests. Maree is consistently top notch. She remembers me, she is genuinely pleasant and pleased to hear from me and she makes time to really listen and she is great at tuning into what would best suit my request and she gives very full information on each of the products I have enquired about. If only more people were like Maree!!
- Una Ryan, Auckland
My first buy with HomeKit was for a bar fridge on behalf of a client. I found the website and after looking at the products and prices available made my decision to purchase one of the listed products. The item came with free delivery in the local Auckland area and this added to the great deal on offer for the item and giving me significant value for money. The purchase was smooth and seamless online and the delivery was made promptly within the given time frame. The delivery person was very helpful and friendly topping off a hassle free purchase. I would not hesitate to recommend Homekit as a trusted brand for web based purchases.
- John, Mt Albert, Auckland
We found Big Brands Online Just fantastic right from our first phone call to the delivery of our products. Delivery was free. Unusual these days and much appreciated. The help and advice from we received from Maree was Wonderful. Nothing was a hassle and for a older couple who were a bit unsure of Online shopping she was a pleasure to deal with. We would recommend them as a very good firm to do business. Thank you for your great service Big Brands
- Bob and Barbara James
Just a wee note to say a big thank you to you and your team for your work in getting the right oven for my in-laws. They are very happy with it.
- Leon & Shelley Kyle
Thank you Maree for your helpful and friendly manner when I bought a stove through Bigbrands for my tenants.You went out of your way to help me with information, even having a replacement part couriered out to me so that I could meet a deadline.Having someone like you at the end of the phone is such an asset to your company.Many thanks
- Kathy Stokes-Holder